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Claude Model Selection - Haiku vs Sonnet vs Opus
Author: Venkata Sudhakar
Choosing the right Claude model is one of the most impactful decisions in building a production AI system. Anthropic offers three tiers: Haiku (fastest and cheapest), Sonnet (balanced performance and cost), and Opus (most capable). For ShopMax India, using Opus for every query is like shipping all parcels by air courier - sometimes necessary, but mostly wasteful. A smart routing strategy matches each task to the cheapest model that can handle it well, cutting API costs by 60-80% without sacrificing quality.
Haiku excels at classification, intent detection, simple Q and A, and short text generation where speed matters more than nuance. Sonnet handles product comparisons, multi-step reasoning, summarization, and most customer support scenarios. Opus is reserved for complex analysis requiring deep reasoning - legal document review, multi-document synthesis, or tasks where response quality directly affects revenue. Benchmark your specific tasks across models before committing; the quality gap between Sonnet and Opus is smaller than the 5x price difference for most retail use cases.
The following example benchmarks three ShopMax India tasks across Haiku, Sonnet, and Opus to measure quality and cost tradeoffs:
It gives the following output,
Task: Intent Classification
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Haiku: [0.4s, Rs 0.00021]
RETURN
Sonnet: [0.7s, Rs 0.00189]
RETURN
Opus: [1.2s, Rs 0.00945]
RETURN
Task: Product Comparison
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Haiku: [0.6s, Rs 0.00043]
For a budget-conscious Delhi family, the LG NanoCell at Rs 44,990 offers better
color accuracy and viewing angles. The Samsung QLED at Rs 54,990 is brighter.
Sonnet: [0.9s, Rs 0.00378]
The LG NanoCell at Rs 44,990 is the smarter choice for Delhi families - better
viewing angles suit large family rooms and the price leaves budget for accessories.
Opus: [1.8s, Rs 0.01890]
For a budget-conscious Delhi family, the LG 50-inch NanoCell at Rs 44,990 offers
excellent value with accurate colors, wide viewing angles for group viewing.
For ShopMax India, apply this routing logic: use Haiku for all classification, tagging, and intent detection tasks (typically 50-100 token outputs); use Sonnet as the default for customer-facing chat and product queries (100-400 token outputs); reserve Opus for warranty dispute resolution, complex multi-product comparisons, and any task where a wrong answer has financial consequences. Measure quality with a small human-labeled evaluation set for each task type - if Haiku scores within 5% of Opus on your specific task, use Haiku and save the difference.
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